Last updated: June 19, 2025
This Privacy Policy describes how Video Cutter ("we," "our," or "us") collects, uses, and protects your information when you use our website and services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Email address when you contact us for support
- Any information you provide in correspondence with us
- Feedback and survey responses
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage:
- IP address and general location information
- Browser type and version
- Operating system information
- Pages visited and time spent on our site
- Referring website information
- Device type and screen resolution
File Processing Information
When you use our video editing tools:
- We temporarily process your uploaded video files to provide our services
- Files are automatically deleted from our servers after processing
- We do not store or retain your video content
- File metadata may be temporarily accessed for processing purposes only
How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide, maintain, and improve our video editing services
- Technical Support: To respond to your inquiries and provide customer support
- Website Analytics: To understand how users interact with our website and improve user experience
- Security: To protect against fraud, abuse, and security threats
- Legal Compliance: To comply with applicable laws and regulations
- Service Communication: To send important updates about our services
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website:
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled:
- Session management cookies
- Security and authentication cookies
- Load balancing cookies
Analytics Cookies
We use analytics services to understand website usage and improve our services:
- Google Analytics for website traffic analysis
- Performance monitoring cookies
- User behavior tracking for service improvement
Advertising Cookies
We may use advertising networks to display relevant advertisements:
- Google AdSense for displaying targeted advertisements
- Personalization cookies to show relevant ads
- Frequency capping cookies to limit ad repetition
Third-Party Services
We work with trusted third-party service providers who may have access to your information:
Google Services
Google Analytics for website analytics and Google AdSense for advertising services.
Cloud Services
Secure cloud infrastructure providers for file processing and website hosting.
Security Services
Content delivery networks and security services to protect our website and users.
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption: All data transmission is encrypted using SSL/TLS protocols
- Access Controls: Strict access controls limit who can access personal information
- Regular Updates: We regularly update our security measures and software
- Secure Servers: Our servers are hosted in secure, monitored data centers
- Data Minimization: We collect only the minimum necessary information
- Automatic Deletion: Uploaded files are automatically deleted after processing
Data Retention
We retain your information only as long as necessary:
- Uploaded Files: Deleted immediately after processing (typically within 24 hours)
- Analytics Data: Retained for up to 26 months for website improvement purposes
- Contact Information: Retained as long as necessary to provide support or as required by law
- Log Files: Automatically deleted after 90 days
Your Rights and Choices
You have several rights regarding your personal information:
Access and Control
- Request access to personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Object to processing of your personal information
Cookie Management
- Adjust cookie preferences in your browser settings
- Opt out of Google Analytics tracking
- Disable advertising cookies through browser settings
- Use browser privacy/incognito mode to limit tracking
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
International Data Transfers
Your information may be processed and stored in countries other than your own. We ensure that any international transfers comply with applicable data protection laws and include appropriate safeguards to protect your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will:
- Post the updated Privacy Policy on this page
- Update the "Last updated" date at the top of this policy
- Notify users of significant changes through our website or email
- Provide reasonable notice before changes take effect
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Legitimate Interests: To provide and improve our services
- Consent: When you provide consent for specific processing activities
- Contract Performance: To fulfill our obligations in providing services
- Legal Compliance: To comply with applicable laws and regulations